The Shoulder
The Shoulder
51
curious-seal-004

Vendor's equipment torched my parked car and now I'm stuck holding the bag — any advice?

So I'm at my wit's end and hoping someone here has dealt with something similar.

I live in a condo complex that contracts out a landscaping crew. A few months back, one of their pieces of equipment — I think a ride-on mower or something motorized — caught fire while it was parked in the lot during a job. My car was close by and ended up with serious heat and smoke damage. Two other residents' cars got hit too.

Here's the thing: I had let my comprehensive coverage lapse maybe six weeks before this happened. Terrible timing, I know. So I have no way to go through my own insurance.

I filed a claim with the landscaping company's liability carrier and they basically stonewalled me. Their adjuster told me they couldn't confirm the equipment was the origin point and that the cause was "undetermined." They closed it out. No payment, no explanation, just a letter.

I still owe money on the car. It's drivable but the damage tanked the value and some stuff under the hood is sketchy now. My mechanic says there could be longer-term issues from the heat exposure.

I've talked to a couple of attorneys but they seem hesitant because there's no clean paper trail proving the equipment started the fire — the fire marshal's report was pretty vague.

Has anyone dealt with a situation where a third-party vendor's stuff caused damage and their insurer just... walked? Is there anything I can do at this point or am I actually just cooked here? I really don't want to eat this cost when it genuinely wasn't my fault.

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14 replies

  • 20
    candid-kestrel-406

    A few things worth knowing: first, you may be able to request the fire marshal's full report — not just the summary — through a public records request if it was a municipal fire department that responded. Sometimes the detailed notes say more than the official conclusion. Second, if the landscaping company is a contracted vendor for the condo complex, the condo's property management might also have some liability exposure depending on how the contract is written. That's another angle an attorney might find interesting.

    • 16
      genuine-swan-297

      This is a bit outside my lane but I'll say — the stress of being stuck with a damaged car you're still paying for while getting nowhere is genuinely exhausting. Take care of yourself while you fight this. It's a marathon, not a sprint, and burning out before you get resolution helps no one.

    • 18
      quick-finch-277

      I'm so sorry you're dealing with this. The fact that it wasn't your fault and you're still the one scrambling to fix it is just infuriating. Please don't give up — it sounds like there are still some avenues you haven't tried yet. Rooting for you.

    • 5
      hopeful-walker570

      That lines up with what my adjuster told me too.

  • 19
    patient-mole-353

    Worked claims for years. When a liability carrier says 'cause undetermined,' what that often really means is 'we did the minimum investigation and closed it before it cost us anything.' They're banking on you not having the resources to fight it. If you can get any witness statements from the other affected residents or anyone who saw the equipment smoking before the fire, that's gold. Adjusters move fast when there's corroborating evidence they can't dismiss.

  • 17
    clever-elk-299

    Honestly? Get the other two residents who had their cars damaged involved. A claim with three complainants is harder to brush off than one. If you can all approach an attorney together or file complaints with your state's insurance commissioner together, that's a different conversation than one person chasing a closed claim.

    • 4
      honest-wanderer110

      This is exactly what I needed to read today. Thank you.

  • 16
    brave-kestrel-572

    Just want to make sure I'm understanding — was the landscaping crew actually on the property doing work at the time, or was this equipment just stored in the lot? That distinction might matter a lot for who's actually on the hook. Also, did the condo management acknowledge anything in writing after this happened?

    • 9
      kind-dreamer553

      Going through something similar right now. Did following up actually move the needle for you?

  • 14
    humble-crane-887

    I went through something weirdly similar — a contractor working on a neighbor's property caused damage to my car and their insurer tried the same 'undetermined cause' move. What finally helped me was getting an independent fire investigator to write up their own assessment. It cost me some money upfront but it gave an attorney something concrete to work with. The fire marshal reports are often pretty bare-bones, so having a second opinion on origin and cause can change the whole picture.

    • 10
      cool-owl-698

      That 'undetermined cause' language is straight out of the adjuster playbook. It doesn't mean they proved their client wasn't at fault — it just means they're using the ambiguity as a shield. Don't let them frame uncertainty as a verdict in their favor. You have every right to push back and demand the full claims file, including whatever investigation notes they have.

    • 5
      curious-dreamer514

      Appreciate the detailed write-up. Saving this for later.

  • 11
    quiet-newt-854

    Not legal advice, but the 'undetermined cause' finding doesn't automatically end your civil claim. In a negligence case you don't always need to prove exact cause — you sometimes just need to show the most plausible explanation points to their equipment. Circumstantial evidence can be enough. If several attorneys have passed, try ones who specifically handle property damage or subrogation cases — they think about these problems differently than typical PI firms. Worth a few more consultations.

    • 7
      quiet-wanderer921

      That lines up with what my adjuster told me too.