The Shoulder
The Shoulder
59
Car accidentscareful-fox-892

My rate jumped after a not-at-fault accident. Is this even legal??

So I need to vent because I just got my renewal notice and I'm genuinely floored.

Back in the spring, someone ran a red light and T-boned me. Police report clearly put the other driver at fault. My insurer even agreed — 0% fault on my end. I filed through the at-fault driver's liability coverage, everything seemed fine.

Fast forward to now, and my monthly premium jumped almost 30%. When I called to ask why, the rep basically shrugged and said something like "any claim activity on your record can affect your rate, regardless of fault."

I'm sorry — what? I've been with this company for over a decade. Clean record. Never filed a claim before this. Some stranger blows through a red light and NOW I'M the one being penalized for it?

I pushed back and asked to speak to a supervisor. The supervisor basically repeated the same thing word for word, like they were reading from a script. Zero empathy, zero real explanation.

I've already started shopping around and gotten a couple quotes that are actually lower than what I was paying before the accident, so clearly my company is just gouging me.

But my bigger question is — is this actually allowed? Like, is there any recourse here? Some states have laws protecting not-at-fault drivers from premium hikes, but I genuinely don't know if my state is one of them.

Has anyone else dealt with this? Did switching carriers actually help long-term or does the claim follow you everywhere?

13replies

Not sure what your claim is worth?

AskMatlock can connect you with an independent injury lawyer for a free case check — no pressure, no cost to start.

Check my case

0 / 4000 · posted under a randomly assigned handle

13 replies

  • 20
    plain-sparrow-694

    Switch. Get your CLUE report (you can request it free once a year), make sure it accurately reflects the not-at-fault determination, and bring that documentation to every new quote you get. Don't overthink it — your current company has shown you exactly how they value a decade of loyalty.

    • 0
      calm-traveler718

      This is really helpful — thank you for posting it.

  • 17
    careful-beaver-198

    They count on you just grumbling and staying put. That "any claim affects your rate" line is technically true in some states but it's also a great way to lock in a higher premium from loyal customers who don't bother to shop around. The fact that you got quotes lower than your old rate proves they were padding it. Leave and don't look back.

    • 15
      swift-vole-102

      This makes me so angry on your behalf. You did everything right — you weren't at fault, you had insurance, and you still get punished. The whole system feels designed to squeeze people. I really hope switching carriers works out and you end up paying less than before. You deserve that at minimum.

  • 17
    steady-seal-850

    Did you actually file a claim through YOUR own insurance, or just through the other driver's? Because if you filed a collision claim through your own policy for any reason — like if the other driver's coverage was slow to pay — that might be what triggered the rate change. Some people don't realize those are treated differently. Not saying you're wrong, just worth double-checking exactly what hit your record.

    • 2
      gentle-optimist924

      Appreciate the detailed write-up. Saving this for later.

  • 12
    mellow-hare-286

    Former adjuster here. What your rep said is accurate in a frustrating number of states — insurers are allowed to use claim history as a rating factor even when you're not at fault. The logic internally is that statistically, people who've been in any accident are more likely to be in future ones, regardless of fault. I never personally agreed with applying that to clear not-at-fault situations, but that's how the actuarial tables work. Your best move is exactly what you're doing — shop it out. And make sure any new insurer knows upfront it was a not-at-fault claim, because some will actually give you a break on that.

    • 5
      gentle-wanderer933

      How long did it end up taking in your case?

  • 8
    silent-seal-586

    A few states — California is the big one — actually prohibit insurers from raising rates on not-at-fault accidents. Worth spending 10 minutes looking up your specific state's insurance regulations or calling your state's department of insurance consumer line. They're usually pretty responsive and it's free. If your state does have protections and your insurer violated them, you can file a complaint that actually has teeth.

    • 2
      curious-walker852

      Appreciate the detailed write-up. Saving this for later.

  • 8
    hearty-lynx-526

    Not legal advice, but this is worth a quick consult if you think your insurer violated state law. Most PI attorneys won't handle a premium dispute directly, but they can often point you to the right resource or confirm whether you have grounds for a complaint. The state insurance commissioner is usually your first stop for something like this.

  • 6
    silent-wolf-871

    This happened to me almost exactly. Not-at-fault accident, other driver cited, and my rate crept up at renewal. I switched carriers and saved money immediately. The claim did show up on my CLUE report (that's basically your insurance history), but the new company rated it differently because it was clearly not my fault. Don't assume every insurer treats it the same way — they really don't.

    • 6
      kind-walker433

      Really glad you posted an update — gives the rest of us some hope.