The Shoulder
The Shoulder
55
Insurancecurious-elk-115

My own insurance paid out but the company that actually caused the damage might owe me more — can I still go after them?

So this has been a headache and a half and I'm still wrapping my head around it.

About six weeks ago I was parked legally on a street near a construction staging area — totally normal spot, nothing unusual. A crew working nearby had some kind of equipment malfunction and a large metal piece came loose and landed directly on the hood and roof of my car. Like, caved it in. The thing was undriveable.

I filed through my own insurance because that's what I was told to do. They came back and declared it a total loss, gave me a payout based on their valuation (which I honestly felt was low, but I needed a car so I moved forward), minus my deductible. The check basically went straight to pay off what I owed on the loan. I had to scramble to get into something else.

Here's where I'm confused: my insurance is calling it a comprehensive claim, which I guess makes sense, but they flat out told me they are not pursuing the construction company for reimbursement. Something about how they assess subrogation on a case-by-case basis and this one doesn't meet their threshold? I don't fully understand that.

Meanwhile, the construction company's liability carrier is supposedly going to reach out to me. I haven't heard from them yet.

My questions:

  • Can I still make a claim directly against the construction company's insurance even though my own insurance already paid me?
  • Could I potentially recover my deductible, or even the difference if their valuation comes in higher than what my insurer gave me?
  • Should I even be talking to their adjuster without some kind of legal guidance first?

I'm not trying to get rich off this — I just feel like I got dinged financially for something that was 100% someone else's fault and I want to make sure I'm not leaving money on the table.

13replies

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13 replies

  • 17
    spry-elk-692

    I had almost this exact situation happen — third party caused damage, my insurance handled it, and I felt like I was just supposed to be grateful and move on. What I eventually learned is that you absolutely can pursue the at-fault party's insurance separately, especially for things your own carrier didn't cover, like your deductible. Don't let anyone tell you filing through your own insurance closes the door on that.

    • 7
      plainspoken-offramp446

      Thank you both, this gave me the push I needed to make the call.

  • 8
    genuine-crane-072

    Please be really careful when that construction company's adjuster calls you. They are NOT on your side — their entire job is to minimize what their client pays out. Don't give a recorded statement, don't agree to any fast settlement, and don't let them pressure you with a lowball offer just because you already got something from your own insurer. The fact that you had a prior payout doesn't mean you've waived your rights against the actual responsible party.

  • 18
    candid-bison-204

    Your own carrier skipping subrogation doesn't surprise me honestly. They run cost-benefit analyses on whether it's worth chasing another carrier for reimbursement, and if the numbers don't pencil out for them, they just don't bother. That decision is about their bottom line, not yours. The good news is that has zero bearing on your right to go after the at-fault company directly for what you're still out of pocket — deductible, difference in valuation, anything else you can document.

    • 16
      quick-wren-815

      Just want to make sure I'm understanding — did you get anything in writing from the construction crew or their employer at the scene? Like an incident report, a business card, anything? And do you have photos of the equipment and the damage right after it happened? I ask because your claim against their carrier is going to be a lot smoother if the liability is clearly documented vs. if it becomes a 'our equipment vs. your word' situation.

  • 19
    humble-beaver-653

    A couple of things worth knowing: first, check whether your state has any laws around deductible recovery — some states actually have specific small claims pathways for this exact scenario. Second, get everything in writing before that adjuster call if you can. Send an email asking them to confirm the claim number and their contact info so you have a paper trail from the start. And document every expense you've had since the incident — rental costs, rideshares, anything. That stuff adds up and it's all potentially recoverable.

  • 9
    calm-kestrel-854

    Not legal advice, but this is genuinely worth a free consultation with a PI attorney before you talk to the construction company's carrier. The issue isn't just the deductible — depending on how the valuation gap shakes out and whether you had any out-of-pocket costs getting into a replacement vehicle, there could be more on the table than you think. Most attorneys who handle property damage stuff like this won't charge you unless they recover something. At minimum, get informed before you talk to their adjuster.

    • 3
      calm-commuter545

      Appreciate the detailed write-up. Saving this for later.

  • 9
    genuine-crane-580

    Short answer: yes, you can still go after them. Your own insurance paying out first doesn't mean the at-fault party gets a free pass. Get the deductible back at minimum — that one's pretty straightforward to argue. As for the valuation difference, you'll need to show their number should've been higher, which means pulling comps for similar vehicles in your area yourself. Don't just accept whatever number either carrier throws at you.

    • 2
      thankful-overpass946

      Thank you both, this gave me the push I needed to make the call.

    • 1
      calm-survivor594

      Did you have to escalate, or did they come around after the first ask?

  • 13
    steady-raven-857

    This sounds so stressful, I'm sorry you're dealing with it. You did nothing wrong — you were just parked — and now you're jumping through all these hoops. Please don't let the insurance company's casualness about this make you feel like you don't have a real claim. You do. Keep pushing.

    • 2
      plainspoken-co-pilot360

      Exactly my experience. Persistence paid off in the end.