The Shoulder
The Shoulder
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Insurancecurious-swan-103

Other driver's insurance says we're both 50% at fault after they rear-ended me at a stoplight — help?

I'm so frustrated right now and just need to hear from people who've dealt with something like this.

So here's what happened: I was completely stopped at a red light when a guy slammed into the back of my SUV. My car was at a dead stop — I wasn't rolling, I wasn't coasting, nothing. He hit me hard enough to crumple my rear bumper and push me into the intersection a bit.

I called my insurance right away and filed a claim. They reviewed everything and told me the other driver was 100% at fault, which... yeah, obviously. I was stopped at a red light.

Here's where it gets wild: his insurance company did their own investigation and came back saying I'm 50% responsible. Their reasoning was something vague about my "positioning" in the lane — which makes zero sense. I was in a normal lane, stopped normally, waiting for the light to change like every other car.

Now they're saying if I want them to cover any repairs, I have to:

  • Use their approved repair network
  • Pay a portion upfront
  • Wait for some internal review process before they'll even schedule an estimate

I don't have collision coverage on my policy (the car is older and paid off), so I can't just run it through my own insurance and let them fight it out. Or can I?

I've got dashcam footage of the whole thing, which clearly shows I was completely stopped. I assumed that would settle it immediately but they don't even seem to care about it.

Has anyone dealt with an insurance company just... inventing fault when there's literally video evidence? What did you do? Should I just get my own independent estimate and fight this? Is a lawyer even worth it for a fender bender?

10replies

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10 replies

  • 21
    wise-owl-430

    Oh man, this is almost exactly what happened to me two years ago. I was stopped at a school crossing and got rear-ended, and the other driver's insurance tried to say I 'stopped abruptly.' At a crossing guard. With kids crossing. 🙄 I ended up getting an independent estimate from a shop I trusted, kept every single receipt and photo, and eventually had to threaten to escalate before they backed down. Do NOT let them bully you into their network shop — that shop works for them, not you.

    • 5
      curious-wren-065

      The 50/50 split is a classic opening move. They throw it out hoping you'll just accept it and go away. The fact that you have dashcam footage changes everything — they know it, which is probably why they're stalling on the estimate. Don't give them the footage casually either; be deliberate about how and when you share it. Every adjuster tactic here is designed to wear you down.

  • 16
    plain-kestrel-475

    I worked in claims for years and I'll be straight with you: that 50/50 finding with a dashcam in play is almost certainly a negotiating position, not a genuine liability determination. Adjusters are under pressure to limit payouts. When they know evidence is strong against them, they'll manufacture a shared-fault narrative to split the cost.

    My advice — send them a formal written demand letter referencing the footage and stating you dispute their liability finding. Put everything in writing from this point forward. Phone calls are easy to 'lose.'

  • 16
    humble-seal-110

    A couple of practical things worth knowing: you're generally entitled to get your own independent repair estimate regardless of what their shop says — you don't have to use their network. Also, if you formally dispute the liability finding in writing and preserve that dashcam footage (back it up in multiple places NOW), you'll be in a much stronger position whether this goes to arbitration or small claims. Most states have a process where your insurer can fight the other carrier on your behalf even if you don't have collision coverage — worth asking your own insurance specifically about subrogation options.

  • 13
    candid-badger-881

    Not legal advice, but: a rear-end collision where you have video showing you were stationary is about as clean a liability case as it gets. The 50% finding is not binding — it's just their internal position. If the repair costs are meaningful and they refuse to move, a free consultation with a PI attorney costs you nothing and might change the whole dynamic real fast. Carriers sometimes recalculate their math once they know there's representation involved.

  • 19
    kind-tern-443

    Please don't forget about yourself in all of this. A rear-end impact hard enough to push you into an intersection can cause whiplash or soft tissue injuries that don't fully show up until days later. If your neck or back starts aching, go get checked out and document it — don't just push through it. The car stuff is stressful but your body matters more.

  • 20
    keen-bison-050

    Three things: 1) Get your own estimate from a shop you choose, today. 2) Send the insurance company a written dispute of the liability split — email is fine, just make sure it's in writing. 3) Back up that dashcam footage right now to at least two places. The footage is your whole case. Don't lose it and don't hand it over without knowing exactly what you're doing.

  • 18
    careful-marten-503

    What exactly did they say about your 'lane positioning'? Like did they give you any details or was it just vague? I'm wondering if there's something about the intersection setup — like maybe a merge lane or an unusual signal — that they're trying to exploit. Not saying you're wrong, your story sounds legit, I just want to understand what angle they're actually running.

  • 7
    mellow-badger-978

    This sounds absolutely exhausting and infuriating. I'm sorry you're dealing with this on top of the stress of the accident itself. Please don't just accept the 50/50 — it sounds completely wrong based on what you're describing. You deserve to have this handled fairly.

    • 8
      calm-walker350

      That lines up with what my adjuster told me too.