The Shoulder
The Shoulder
60
Insurancehearty-wren-629

Opposing insurance won't leave me alone 4 days after my accident — is this normal??

So I got hit pretty hard at an intersection last Thursday — the other driver blew through a stop sign and clipped my front end pretty bad. My car got towed and I'm currently bumming rides off my roommate while I wait to hear what the repair estimate even looks like.

Here's the thing that's stressing me out more than the actual crash right now: the other driver's insurance company has called me six times in four days. Six. I picked up twice just to see what they were saying and both times the person on the phone was super friendly but kept steering the conversation toward "getting this wrapped up quickly for you" and asking if I'd consider a fast payment.

I've been having headaches and my shoulder has been kind of stiff and achy since it happened, but I haven't even gotten to see my doctor yet — my earliest appointment is later this week. I genuinely don't know if I'm fine or if something is actually wrong.

It just feels off that they're pushing this hard before I even know:

  • Whether my car is repairable or a total loss
  • Whether my shoulder/neck situation is nothing or something
  • What my out-of-pocket costs are going to look like

I'm not trying to "win the lottery" here or whatever — I just don't want to sign something and then find out two weeks from now that I actually needed physical therapy or something.

Has anyone else had an insurance adjuster come at them this fast and this persistently? Should I just stop picking up until I have a clearer picture? Feeling really overwhelmed and I've never dealt with anything like this before.

11replies

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11 replies

  • 19
    clever-hare-070

    I used to work on the other side of this and I'll be straight with you — early quick settlements are genuinely good for the insurance company's numbers, not for you. Adjusters have targets. A fast low payout closes the file fast. That friendliness is real in the sense that they're not bad people, but the goal of those calls is to limit the company's exposure before your medical picture is clear. You're not being paranoid at all.

  • 17
    clear-wren-391

    Please get to that doctor appointment and make sure you specifically mention the shoulder stiffness AND the headaches — and tell them it started after a car accident. Sometimes soft tissue stuff doesn't fully declare itself until 7-10 days out. Getting it documented now matters a lot regardless of what you decide to do legally.

  • 16
    quiet-hare-234

    Not legal advice, but I'll say this: the pattern you're describing — high-frequency calls, friendly pressure, offers before medical treatment is complete — is something I hear about constantly. Most PI attorneys offer free consultations and even just a 20-minute call can help you understand what you should and shouldn't be saying right now. Knowing your options doesn't commit you to anything.

    • 9
      tired-neighbor941

      This is really helpful — thank you for posting it.

  • 13
    genuine-tern-148

    You are under zero legal obligation to speak with the other driver's insurance company right now. You can literally just stop answering — or if you want to be more formal about it, you can send a short written note saying you prefer all communication in writing going forward while you assess your medical situation. That tends to slow the calls way down. Also, you are not required to give a recorded statement to the adverse carrier. Ever.

  • 11
    clear-swan-868

    Oh man, YES. After my accident the other driver's insurance called me before I even got home from the ER. Same exact vibe — super friendly, acting like they were doing me a huge favor. I made the mistake of agreeing to a recorded statement way too early and said something like "I'm feeling okay" just because I was in shock and didn't know what to say. Do yourself a favor and slow this whole thing down. You're not being difficult, you're being smart.

    • 12
      clear-vole-890

      They are calling that much for one reason: they want you to settle before you know what you're actually dealing with. Once you cash that check and sign a release, it's over — you can't go back even if your shoulder turns into a real problem. The urgency they're creating is completely manufactured. There is no deadline on your end here.

    • 9
      steady-rider500

      Going through something similar right now. Did following up actually move the needle for you?

    • 0
      restless-backseat992

      Did the timeline change anything for you? Mine dragged on for weeks.

  • 10
    humble-heron-764

    Stop picking up the phone. That's it. Let it go to voicemail, let the calls pile up, it doesn't matter. See your doctor first. Get the repair estimate in writing first. Then you'll actually know what you're dealing with and can make a decision that isn't based on stress and incomplete information.

  • 8
    kind-fox-750

    This just sounds so stressful on top of already dealing with the crash itself. Please don't let them bully you into something you're not ready for. Take care of yourself first — the car and the paperwork can wait a minute.