The Shoulder
The Shoulder
64
genuine-badger-023

Low-speed parking lot bump and now the other driver is suddenly "seriously injured"??

I'm still kind of in disbelief over how this whole thing has snowballed.

About three weeks ago I was backing out of a grocery store parking space — slowly, like genuinely creeping — and a car cut through the lot way faster than anyone should. We clipped each other. I'd guess we were both doing maybe 5 mph combined. The contact point was my rear bumper and their front quarter panel. Both cars had some scuffing and a small crease on their side. We both got out, looked at it, the other driver seemed annoyed but totally fine. No one mentioned pain, no one asked for an ambulance. We exchanged info and went our separate ways.

I filed with their insurance the same evening because the damage to my bumper is more than cosmetic — the sensor mount underneath got bent and my backup camera is acting weird now. Standard stuff, right?

Fast forward to this week: their insurance calls me and basically implies the other driver is claiming whiplash and back pain from the impact. From a parking lot tap. Their adjuster was weirdly cagey about it, kept asking me leading questions about my speed and whether I "looked before moving."

I have a dashcam but the angle only partially caught it. The police weren't called because we both thought it was too minor — and honestly that feels like a mistake now.

Has anyone dealt with an injury claim coming out of something this small? I'm worried my rates are going to explode or worse. Do I need to lawyer up even though I'm not the one hurt? Really stressed about this.

13replies

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13 replies

  • 13
    calm-marmot-952

    Ugh, this happened to me in almost the exact same way — minor parking lot thing, other driver seemed perfectly fine at the scene, then suddenly had a chiropractor's note two weeks later. What really saved me was that I had texted a friend right after it happened describing everything, which gave me a timestamped account of what was said at the scene. If you have any texts or emails from right after, save all of it. Screenshot everything.

    • 7
      steady-rider811

      How long did it end up taking in your case?

  • 20
    bold-otter-829

    Stop talking to their insurance adjuster without representation. Seriously. Those "just a few quick questions" calls are not casual — they're building a recorded statement they can use. You're not obligated to do a recorded statement for the other driver's insurer. Be very careful here.

    • 16
      sharp-crane-403

      Former adjuster here. The cagey questioning you're describing is pretty textbook — they're trying to establish liability or comparative fault before they commit to anything. The injury claim may or may not go anywhere; a lot of soft-tissue claims at low speeds get scrutinized heavily, especially when there's minimal property damage. That said, your own insurance company needs to know about this claim right now if they don't already. They have a duty to defend you and you don't want to be handling this alone.

  • 12
    kind-owl-622

    Not legal advice, but: the moment injury is mentioned by the other party, the calculus changes entirely. Even if the claim seems frivolous, you should at minimum consult with a PI attorney — many do free consultations. You want someone in your corner who understands how these claims get evaluated, especially if the other driver's medical bills end up exceeding your liability coverage limits. Don't assume "it'll just go away."

    • 4
      honest-wanderer121

      Same boat here. Did anyone mention a deadline to watch out for?

  • 10
    curious-heron-683

    I'll say this from the medical side — whiplash can technically occur at low speeds, so I'd never say someone's pain isn't real just because the crash seemed minor. BUT the timing matters clinically. Symptoms that show up weeks later and only after an insurance claim gets opened are... a pattern that medical reviewers notice. Just something to keep in mind if this ever goes further.

  • 20
    brave-swan-773

    Notify your own insurer today if you haven't. Let them handle communication with the other side — that's literally what you pay premiums for. Stop answering the other driver's insurance calls directly. And get that dashcam footage backed up to a cloud drive right now before it loops over.

    • 16
      cool-hare-544

      Quick question — did you actually admit anything at the scene or in any messages to the other driver afterward? Even something like "sorry about that" can technically be used. Also, do you know if the other driver had a passenger? Sometimes the injury claims come from passengers, not the driver, and that changes things a bit.

    • 6
      weary-traveler452

      Seconding this. The same approach worked for me last year.

  • 15
    sharp-wren-137

    This sounds so stressful, I'm sorry you're dealing with it. The fact that you were just doing a normal thing in a parking lot and now there's an injury claim floating around feels genuinely unfair. Please don't try to navigate this alone — even just talking to someone who knows this stuff (like a free consult with an attorney) would probably make you feel less in the dark.

    • 9
      hopeful-parent922

      Solid advice. Getting it in writing is the part most people skip.

  • 9
    daring-grouse-131

    The partial dashcam footage is actually better than nothing — even if the angle isn't perfect, it shows the location, the conditions, and possibly the other car's speed or approach path. Don't write it off. An attorney or even your own insurer might be able to use it more than you think.