The Shoulder
The Shoulder
61
Legal questionsquick-crow-824

Lawyer got our settlement months ago and never told us — is this normal??

I'm honestly at my wit's end and need to know if other people have dealt with this.

Back in the spring, my wife was seriously hurt when a delivery truck ran a red light and slammed into her car. She had multiple rib fractures, a collapsed lung, a broken collarbone, and spent almost two weeks in the hospital followed by months of physical therapy. It's been a brutal recovery — she still isn't fully back to herself.

We hired a PI attorney pretty quickly after the accident. At first things seemed fine, but communication basically fell off a cliff. Every time I call, I get the receptionist. Emails go unanswered for weeks. When I do hear back, it's vague non-answers.

Here's what's really eating at me: I logged into our client portal the other day just to check on some documents — and buried in there I found a letter showing the attorney received the full policy limits from the at-fault driver's insurance months ago. Months. Nobody called us. Nobody emailed. I found out completely by accident.

Since then I've basically had to piece together the whole picture myself — tracking down EOBs from our health insurer, chasing billing statements from the hospital, figuring out where a lien payment went. Stuff I assumed the attorney's office was handling.

Are we being strung along? Is it normal for a lawyer to sit on settlement funds without telling their own client? What are our rights here? Can we even switch attorneys at this point without losing everything?

I'm not trying to drag anyone — I just feel like we've been completely left in the dark during one of the hardest times of our lives.

13replies

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13 replies

  • 23
    quick-wolf-181

    Not legal advice, but what you're describing raises some real red flags. In most states, an attorney has an ethical obligation to promptly notify a client when they receive settlement funds on their behalf — that's not optional, it's a professional responsibility rule. The funds also have to sit in a client trust account until disbursement is finalized. I'd strongly suggest requesting a full accounting in writing and, if you don't get a satisfactory response, looking up your state bar's client complaint process. You can also consult a second attorney — many will do a free case review.

    • 2
      kind-parent350

      That lines up with what my adjuster told me too.

  • 22
    sharp-crow-531

    Oh wow, this hit close to home. After my accident I went almost four months without a real update and then found out through the portal too — not even a phone call. I ended up sending a formal written request for a status update and CC'd the attorney directly instead of just the assistant. That seemed to light a fire under them. Not saying it'll work for everyone but it changed the dynamic for me pretty fast.

    • 9
      calm-commuter353

      Same boat here. Did anyone mention a deadline to watch out for?

  • 20
    mellow-bison-135

    From my time on the insurance side, once we cut a check to a plaintiff's attorney, our file basically closed. We had zero obligation to contact the claimant directly after that — it all goes through counsel. So the attorney getting paid and going quiet is a pattern I saw play out a lot. The attorney has every incentive to wrap up the disbursement but sometimes cases just sit in a pile once the hard negotiating is done. Push hard for a written disbursement timeline.

    • 6
      kind-optimist568

      That lines up with what my adjuster told me too.

  • 13
    quiet-crane-180

    This is unfortunately more common than people realize and it's worth asking yourself: whose interests are being served by the delay? Sometimes attorneys and insurers have back-channel relationships that slow things down for clients. I'm not saying that's what's happening here, but the fact that you had to hunt down lien info and billing statements is not okay. That's literally what they're getting a third of your settlement for.

    • 12
      warm-crane-899

      A few things worth knowing: settlement funds generally have to go into an IOLTA (client trust) account and can't be touched by the attorney until all liens are resolved and you sign a settlement statement. That process — negotiating down medical liens, getting final bills — can genuinely take a while. BUT that doesn't excuse not telling you the money came in. You should have been notified immediately. Ask for a copy of the settlement statement and a lien log showing what's outstanding. If they can't produce that quickly, that's a problem.

  • 10
    genuine-lynx-343

    I'm so sorry you're going through this on top of everything your wife has already been through. The medical stuff alone sounds completely exhausting, and then to have to chase your own attorney for basic information? You deserve so much better. Please don't let them keep brushing you off — you have every right to know exactly what's happening with your case.

    • 9
      tired-walker928

      How long did it end up taking in your case?

  • 8
    careful-swan-186

    Quick question — when you say you found the letter in the portal, was it a settlement check confirmation or could it have been a demand letter or something else? I only ask because portal documents can sometimes be mislabeled or hard to interpret without context. Either way, calling the attorney directly and asking point-blank 'have you received settlement funds in our case?' is the fastest way to get clarity.

    • 0
      steady-wanderer453

      This is exactly what I needed to read today. Thank you.

  • 7
    keen-tern-708

    Send a certified letter to the attorney today demanding a full written accounting — date funds were received, current trust account balance, itemized list of outstanding liens, and a projected disbursement timeline. Keep a copy. If you don't get a real response within two weeks, file a complaint with your state bar. You're not being unreasonable. This is your money and your wife's recovery.