The Shoulder
The Shoulder
56
Insurancecalm-fox-693

Hit by an uninsured driver, no police report, and my insurance is basically shrugging — what now?

Honestly feeling pretty defeated right now and just need to vent and maybe get some perspective from people who've been through something similar.

My husband got rear-ended two weeks ago at a red light. Clear-cut situation — other driver admitted it on the scene, damage is significant, and he's got some neck stiffness that's been lingering. Here's where it falls apart: the other driver has no insurance. Zero. We found this out after my husband spent days trying to reach the number she gave him.

We only carry liability on his truck because it's older and we figured we'd self-insure the vehicle risk. What we didn't think hard enough about was uninsured motorist coverage — which, yeah, we also don't have. I know. I know.

The police responded but it took so long that by the time an officer arrived, the other driver had already left. The officer basically told my husband to exchange info and file a report through the county's online portal. He did that. The report got generated but it reads like a fender-bender because the form didn't have good options for what actually happened. Now our insurance is treating it like a minor incident and suggesting the damages 'may not meet the threshold' for them to do much.

I guess my questions are:

  • Is there any way to pursue the uninsured driver directly in small claims or civil court?
  • Can the police report be amended or supplemented somehow?
  • Is our insurance actually obligated to do anything here?

We're not rich people. This truck is how he gets to work. I feel like the system just completely failed us and I don't know where to turn. Has anyone actually gotten anywhere in a situation like this?

14replies

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14 replies

  • 16
    calm-dove-235

    We went through something almost identical last year — uninsured driver, older vehicle, no UM coverage. What actually helped us was filing in small claims court directly against the other driver. You get a judgment, and even if they can't pay immediately, it can attach to their wages or tax refunds over time. It's not fast money but it's something, and it puts it on record. Definitely worth looking into for your state's process.

    • 7
      swift-owl-511

      Former adjuster here. That 'threshold' comment is a soft way of saying they're looking for an exit. Without UM coverage and without a clean police report, they have very little internal pressure to fight for you. I'd push hard to get the police report corrected or supplemented — even a written statement from the officer who called could help. Some departments will allow an amended narrative if you request it formally in writing.

    • 5
      calm-wanderer781

      That lines up with what my adjuster told me too.

  • 14
    quick-raven-211

    Your insurer is already setting the narrative with that 'may not meet the threshold' language — watch out for that. They're planting a seed early to minimize or deny. Document EVERYTHING from this point forward: every call, every email, every adjuster name. Don't let them define what happened based on a poorly formatted online report.

    • 14
      brave-sparrow-101

      Here's the blunt version: without UM coverage your insurance isn't going to go to bat for you on this, period. Your real play is small claims against the driver and making sure your husband's medical is documented now, not later. Stop waiting on the insurance company to do the right thing — they won't. Take the wheel yourself on this one.

    • 9
      curious-commuter356

      Appreciate the detailed write-up. Saving this for later.

  • 10
    hearty-swan-183

    On the police report issue — most jurisdictions do allow you to file a supplemental statement that gets attached to the original report. Go back to the department in person and ask specifically about adding a supplemental narrative. Bring photos, any texts from the other driver, witness info, anything. It won't erase the original but it adds context. That fuller picture can matter a lot if this ever goes to civil court or if you talk to an attorney.

    • 1
      hopeful-driver387

      Same boat here. Did anyone mention a deadline to watch out for?

  • 15
    spry-sparrow-008

    Not legal advice, but two things worth knowing: (1) You can sue an uninsured driver personally in civil court — getting paid is a different challenge, but a judgment is real leverage. (2) Some states have uninsured motorist funds or victim compensation programs for exactly this kind of situation. Worth a quick search for your state. A free consult with a PI attorney costs you nothing and they'll know the local options fast.

    • 1
      gentle-optimist758

      Curious whether you did this on your own or had help with it.

    • 1
      soft-spoken-late-shift213

      Adding this: keep copies of every email. It mattered for me.

  • 11
    gentle-newt-254

    Please make sure your husband gets properly evaluated for that neck stiffness — don't let the insurance chaos distract from his health. Soft tissue injuries from rear-end collisions can worsen over days and weeks if untreated, and a documented medical visit right now also helps establish a timeline if you pursue any claim later. Don't wait on this part.

  • 4
    plain-marten-627

    I'm so sorry you're dealing with this. It's genuinely unfair — you did everything right and now you're the ones scrambling. I really hope you find a path forward. Sending you both some support from a stranger on the internet. 💙

  • 19
    mellow-vole-242

    Few things I'd want to know more about before assuming the worst: Did you get the other driver's license plate and DL number at the scene? Even without insurance, her identity on record matters a lot. Also — did your husband get any medical attention yet, or is it just self-reported stiffness so far? The strength of any civil case depends a lot on those details.