The Shoulder
The Shoulder
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Car accidentssharp-raven-631

Hit and run caught on dashcam but plate is blurry — what are my options?

So this happened last Thursday afternoon and I'm still kind of shaken up about it. I was sitting at a red light minding my own business when some silver pickup just rear-ended me hard enough to deploy my airbags, then took off through the intersection before I could even process what happened.

Thankfully I had my dashcam running — it caught the whole thing including the truck driving away. The problem is the plate is partially readable but the last two characters are just a blurry mess. The footage is good quality overall but the angle and the speed the guy was going just didn't cooperate.

I've already filed a police report and they were honestly kind of dismissive about it — said they'd "look into it" but didn't seem super optimistic. I gave them the dashcam file.

Here's what I'm dealing with:

  • My neck and upper back are killing me, been to urgent care once already
  • I only have liability on my own vehicle so I'm worried about repair costs
  • I'm taking time off work for doctor visits and that's adding up fast

A few questions for anyone who's been through something similar: 1. Is there any realistic way to get a blurry dashcam plate enhanced, or is that just a TV thing? 2. Does uninsured motorist coverage apply if the driver literally fled and was never identified? 3. Should I be pushing harder on the police, or is that going to get me nowhere?

Any advice or shared experiences would mean a lot right now. This whole situation feels so unfair — I did nothing wrong and now I'm the one scrambling.

13replies

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13 replies

  • 20
    candid-vole-905

    Push hard on the uninsured motorist angle with your insurer RIGHT NOW. If you have UM coverage, a hit-and-run where the driver is never found can qualify — but some carriers will try to stall or deny saying you can't "prove" contact was made. Your dashcam footage is your best friend here. Don't let them brush you off.

    • 16
      daring-crane-388

      On the police side — you can absolutely follow up, and I'd recommend doing it in writing (email if they have a public contact, or even a written note at the precinct). Ask for the case number in writing and ask for an update. It creates a paper trail showing you were diligent, which can matter later if this goes anywhere legally. Also, some states have hit-and-run victim advocate units — worth Googling for your area.

    • 9
      quick-badger-186

      Not legal advice, but worth knowing: in most states, if a hit-and-run driver is never identified, your own UM/UIM policy is the primary recovery path. The requirements vary by state — some require a police report filed within a certain window (which it sounds like you've done), and some require physical contact to be documented. A PI attorney can review your specific policy language for free in most cases. Don't assume you're out of options just because the driver fled.

    • 8
      gentle-wanderer264

      Did you have to escalate, or did they come around after the first ask?

  • 19
    quick-bison-650

    Please don't let the legal and insurance stuff distract you from your physical health. Neck and back symptoms after a rear-end collision can take days or even weeks to fully show up. Urgent care is a start but you really should get a proper evaluation from a physician who can order imaging if needed. Document every symptom as it develops — don't wait until you're in serious pain to go back.

  • 17
    daring-fox-199

    I'm so sorry you're dealing with this. It's so violating when someone just destroys your car and your health and then drives away like you don't even matter. I hope you have people around you helping — don't try to handle all of this alone, it's a lot.

  • 16
    quick-wolf-287

    I went through almost the exact same thing about two years ago. The "plate enhancement" stuff you see on crime shows is wildly exaggerated — in real life you can't manufacture detail that wasn't captured. That said, some local tech shops and even university forensics programs have tools that can sometimes squeeze a little more clarity out of footage. Worth a shot before you give up on it.

    • 6
      steady-driver682

      Did you have to escalate, or did they come around after the first ask?

  • 14
    hearty-hare-826

    Stop waiting on the police to save you — they're understaffed and a property/injury case without a clear suspect isn't their priority. Focus your energy on your own insurance claim and your medical documentation. Those two things are what's going to determine your outcome here, not whether the cops eventually track down that truck.

    • 8
      calm-survivor641

      How long did it end up taking in your case?

  • 8
    clever-mole-077

    Speaking from the other side of the desk — UM claims for hit-and-runs are absolutely legitimate but they get scrutinized heavily internally. The adjuster assigned to you will be looking for any reason to classify it as a low-impact event or question your injury timeline. Document every single medical visit, keep every receipt, and don't give a recorded statement without thinking hard about your words first. Your dashcam footage establishing the severity of the impact is genuinely valuable.

    • 7
      steady-commuter856

      How long did it end up taking in your case?

    • 8
      level-overpass722

      Following up on this — any update on how it turned out?