The Shoulder
The Shoulder
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Car accidentshearty-kestrel-379

I have proof my car lost value after the accident — how do I actually use it?

So I'm in kind of a weird situation but I think it actually works in my favor? Let me explain.

I'd been thinking about selling my SUV, so a few days before the accident I went and got a couple of written trade-in offers from dealerships. Just happened to do it that week. Then, on the way home from running errands a few days later, a pickup ran a red light and hit me pretty hard on the passenger side. The repair ended up being significant — caved-in door, frame work, the whole thing.

After I got the car back from the body shop, I was curious, so I went back to the same dealerships for updated quotes. Both came in noticeably lower than before — and I have the original written offers to compare against. The car also has one prior accident on its history from before I owned it, so now it's got two incidents on the record.

Here's my question: is this basically a ready-made diminished value claim? I have dated written offers from before the accident and dated written offers from after — same dealerships, same vehicle, just a few weeks apart. That feels like pretty solid evidence that the car lost real-world market value, not just some formula on paper.

The at-fault driver's insurance has been... let's say slow. They accepted liability but their adjuster keeps talking about using some generic DV calculation that spits out a much lower number than what my dealership quotes actually show.

Has anyone pushed back on the insurance company's DV formula using real market evidence like this? Did it actually work? I don't want to leave money on the table here — I have the receipts literally sitting in my glove box.

10replies

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10 replies

  • 9
    swift-finch-263

    Oh man, you're in a better position than most people I've seen post about this. When I did my DV claim after getting rear-ended last year I had NOTHING to compare against — I had to rely entirely on a third-party appraiser's report. The fact that you have actual dealer offers from before AND after is huge. Don't let the adjuster brush that off.

  • 10
    curious-dove-265

    I used to work claims and I'll be honest with you — the formula adjusters use for diminished value (a lot of companies use something called the 17c method) is designed to keep payouts low. It caps out in ways that almost never reflect real market loss. What you have is actual market evidence, which is genuinely stronger than their formula. The trick is knowing how to present it. Put it in writing, reference the specific dates and offers, and make clear you're disputing their calculation. Don't just accept the first number they give you.

  • 12
    plain-wolf-335

    The adjuster is going to try to tell you their formula is 'industry standard' like that settles it. It doesn't. It's just the number that benefits them. Your real-world dealer quotes are exactly the kind of thing that can override that — but you have to push, because they're counting on you not knowing that.

  • 19
    genuine-dove-770

    Not legal advice, but what you're describing — contemporaneous market offers bracketing the accident date — is genuinely useful evidence for a DV claim. The challenge is that some states limit how DV claims can be pursued and against whom. Worth at least a free consult with a PI attorney just to understand your options before you settle anything with the carrier. Once you sign a release, it's over.

    • 7
      honest-dreamer379

      How long did it end up taking in your case?

  • 8
    tidy-seal-862

    A couple of practical things: make sure those dealer offers are dated and on letterhead or at least printed quotes, not just something you remember. Also get everything in writing with the adjuster — if you're disputing their DV calculation, send an email or letter so there's a paper trail. Verbal conversations have a way of 'not happening' later.

  • 19
    sharp-bison-960

    Honestly? Get an independent DV appraisal from a certified auto appraiser — it usually costs a couple hundred bucks and gives you a formal report you can put in front of the insurance company. Your dealer quotes are great supporting evidence but a professional appraisal gives it more weight. Then send everything together as a package when you make your demand.

    • 4
      restless-offramp271

      Adding this: keep copies of every email. It mattered for me.

  • 16
    quiet-marten-076

    Quick question — were both dealership visits the same type of offer? Like, were they both firm written trade-in quotes or was one more of an informal estimate? And did you tell them about the accident on the second visit, or did they pull the vehicle history themselves? That context matters for how solid the comparison really is.

  • 9
    wise-vole-519

    Honestly the fact that you happened to get those pre-accident offers is kind of remarkable luck. Most people in your exact situation have no baseline to point to and have to fight much harder. You've got documentation most DV claimants would kill for — use it!