The Shoulder
The Shoulder
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Car accidentsmellow-elk-307

Got rear-ended by a delivery semi — liability accepted, now what? How does this even work?

Still kind of shaking as I write this, honestly. About two weeks ago I was stopped in traffic on the highway when a commercial delivery truck plowed into the back of my car. Had my elderly mom in the passenger seat — she uses a walker and doesn't get around well, so the whole thing was terrifying on a different level.

Miraculously we both walked away. My car is a total loss though, and I'm genuinely grieving it — stupid as that sounds. It was paid off and in great shape.

The trucking company's insurer called pretty fast and their adjuster told me flat out they're accepting full liability. Which, okay, good I guess? But I don't trust that this means they're going to treat us fairly.

Physically I'm dealing with:

  • Constant stiffness and aching in my upper back and shoulders
  • Headaches almost every day since the crash
  • My neck does this grinding thing when I turn it
  • My mom is complaining of hip and lower back pain (she already had some issues there, so I'm worried that complicates things)

Doctor said soft tissue stuff, nothing surgical so far, but referred me to PT.

Also — and this feels embarrassing to admit — I can't bring myself to get on the highway anymore. I've been taking surface roads everywhere and it's adding like 45 minutes to my commute. I don't know if that's something that even matters legally.

I'm not trying to win the lottery here. I just want to know that accepting liability doesn't mean they get to low-ball everything else. How does this kind of case usually go when a commercial carrier is involved? Is it meaningfully different from a regular accident?

13replies

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13 replies

  • 11
    clever-finch-585

    The liability-accepted thing sounds reassuring but do NOT let your guard down. I was hit by a company van a couple years back and they accepted liability almost immediately — then dragged their feet on everything else and made lowball offers hoping I'd just take the money and move on. Commercial carriers have experienced claims teams who do this all day. You're not on equal footing going in alone.

    • 8
      tired-passenger220

      This is exactly what I needed to read today. Thank you.

    • 8
      level-offramp661

      Saving this whole thread. Really appreciate the honesty here.

  • 9
    brave-dove-685

    Spent years on the inside of this kind of thing. Here's what accepting liability actually means: they've decided fighting fault isn't worth it. What it does NOT mean is that they're going to be generous on damages. The adjuster's job is still to close your claim for as little as possible — that doesn't change just because they admitted fault. They will watch how quickly you settle, what you say on recorded calls, and whether you have representation. All of that factors into what they offer.

    • 15
      tidy-fox-043

      The moment they accepted liability they started building a strategy to minimize your payout. Watch out for: early settlement offers before you know your full medical picture, requests for a recorded statement (you don't have to give one), and any language about 'final' releases. Once you sign anything, it's over.

    • 15
      clever-stoat-296

      Not legal advice, but commercially insured trucking cases are genuinely different from regular car accidents — the policy limits are usually much higher, there can be multiple liable parties (driver, company, sometimes a cargo loader), and the insurer's legal team is significantly more sophisticated. The highway anxiety you mentioned? That can be documented as a psychological impact and is legitimately part of your damages. The fact that your mom was in the car adds another layer. I'd really encourage you to at least consult with a PI attorney before talking to the adjuster again — most do free consultations.

  • 8
    cool-tern-727

    Please don't brush off the daily headaches and that grinding sensation in your neck. I know 'soft tissue' sounds minor but post-collision whiplash can take weeks to really declare itself, and headaches after impact can sometimes signal things worth imaging. Go to every PT appointment and make sure your doctor documents everything — not just for legal reasons, but for your own health. Also your mom's pre-existing hip issues could genuinely be aggravated, and that matters medically regardless of the legal side.

  • 22
    keen-marmot-970

    A few practical things: start a daily journal right now logging your pain levels, how your mom is doing, and anything the anxiety is costing you (like extra commute time or activities you're avoiding). That kind of contemporaneous record is genuinely useful later. Also gather everything — photos, the police report, any communication from the insurer. And yes, your mom should have her own medical evaluation documented separately from yours even if you're handling things together.

    • 10
      weary-driver419

      Appreciate the detailed write-up. Saving this for later.

  • 8
    wise-marten-789

    The highway fear thing is so real and I don't think you should feel embarrassed at all. That's a totally normal response to something genuinely scary. You had your mom in the car — of course that's going to affect you. Please be kind to yourself while you figure all the legal stuff out.

  • 6
    bright-sparrow-160

    Short version: don't talk to their adjuster without knowing your rights, don't sign anything until you're done with treatment, and talk to a lawyer who handles commercial truck cases specifically — not just any PI attorney. Commercial cases have different dynamics and you want someone who's dealt with carrier defense teams before. The liability admission is good news but it's just step one.

  • 14
    candid-owl-114

    What did the police report say exactly? And has the trucking company given you anything in writing about accepting liability, or was that just verbal from the adjuster? Asking because 'we accept liability' said on a phone call and an actual written acknowledgment are two different things. I'd want that documented before I stopped worrying about the fault question entirely.

    • 3
      steady-rider903

      Appreciate the detailed write-up. Saving this for later.