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Car accidentshumble-grouse-679

Got rear-ended by a city vehicle — what do I do when the government is at fault?

So this happened yesterday and I'm still kind of shaken up. I was stopped at a red light when a city utility truck plowed into the back of my car. Hit me hard enough to push me into the intersection. The driver got out, was super apologetic, and the supervisor who showed up basically admitted on scene that their driver was at fault.

Here's where I'm lost — this is my first accident ever and now I'm finding out that suing or making a claim against a government entity is apparently way more complicated than dealing with a normal driver's insurance.

I got the driver's info, the truck's fleet number, and I took a ton of photos. A regular police officer showed up (different department than the city workers) and made a report, but they told me it could take a few weeks to get the official copy.

My questions: 1. Do I even go through my own insurance first, or do I go straight to the city? 2. I've heard there are really short deadlines when a government agency is involved — is that true? 3. My neck is pretty sore today but I didn't go to the ER last night. Should I get checked out even if I think it's minor?

I feel like I'm already behind because I didn't know any of this stuff going in. The truck did a number on my rear bumper and trunk area. Any advice from people who've been through something similar would be really appreciated. I have no idea where to start.

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10 replies

  • 18
    gentle-owl-614

    I went through something almost identical — got hit by a county vehicle about two years ago. The biggest thing I wish someone had told me: yes, the deadlines are REAL and they are way shorter than for regular accidents. Like, shockingly short depending on your state. I almost missed mine because I assumed I had the same amount of time as a normal claim. Please look into this ASAP, like today if you can.

    • 12
      silent-beaver-127

      Not legal advice, but I can tell you this is a legitimate concern — claims against government entities almost always require filing a formal 'notice of claim' before you can pursue anything further, and those windows can be as short as 30-90 days depending on jurisdiction. Missing that deadline can bar your claim entirely. I'd strongly suggest consulting with a PI attorney very soon, most offer free initial consultations. Don't sit on this one.

    • 7
      tired-rider204

      Really glad you posted an update — gives the rest of us some hope.

  • 20
    patient-heron-229

    Please go get checked out. Seriously. Whiplash and soft tissue injuries from rear-end impacts often don't peak until 24-72 hours after the crash — you might feel okay-ish right now and wake up tomorrow barely able to turn your head. Even if it turns out to be nothing, having a medical record from right after the accident is really important for any claim you make. Urgent care is fine if you don't want to do the ER.

  • 20
    plain-swan-907

    Be careful about how much you say to anyone official right now — including your own insurance company — before you understand the full process here. I'm not saying lie, just don't downplay your symptoms or say stuff like 'I feel fine' on record when you're still 24 hours out and your body is still in shock mode.

  • 22
    gentle-sparrow-245

    From the inside, government vehicle claims are handled very differently than standard auto claims. The city or municipality will have their own risk management department handling this, and trust me — they are not on your side even if the driver was clearly at fault. They'll be looking for any reason to minimize the payout. Document absolutely everything, keep every receipt, and don't give any recorded statements without knowing your rights first.

  • 13
    genuine-stoat-178

    A couple of practical things: First, write down everything you remember about the accident right now while it's fresh — time, speed, what the driver said on scene, what the supervisor said, all of it. Second, that 'notice of claim' requirement the attorney mentioned is a real procedural thing — it's separate from actually filing a lawsuit and it usually has to come first. A lot of PI lawyers deal with this regularly so it's worth a free consult just to understand the timeline you're working with.

  • 18
    sharp-vole-242

    Ugh, I'm so sorry this happened to you. The fact that it was a government vehicle on top of everything else just makes it so much more stressful. Please take care of yourself first — go get your neck looked at. Everything else can be figured out but your health comes first.

  • 17
    clear-swift-165

    Three things, in order: 1) Get a medical evaluation today. 2) Google the notice of claim deadline for your specific city/county — you need that number NOW. 3) Talk to a personal injury attorney before you talk to the city's risk management team. That's it. Don't overcomplicate it, just do those three things.

    • 2
      weathered-sidewalk624

      Thank you both, this gave me the push I needed to make the call.