The Shoulder
The Shoulder
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Friend got sideswiped by a delivery truck in a parking lot — now spiraling with worry 2 weeks later

Okay so this is actually about my best friend but she doesn't do forums so I'm posting for her. Hoping someone here has been through something similar.

She was leaving a hardware store parking lot a couple weeks ago. There was this massive refrigerated delivery truck taking up a big chunk of the exit lane. A store employee (not even official security, just like a floor worker who had come outside) waved her through and told her she had room to squeeze by.

She went super slowly. Felt a little bump, heard a sound, but the employee just kind of shrugged like it was nothing — she figured maybe a side mirror tap. Drove home, got out of the car, and realized there was a pretty gnarly scrape and a dented panel on the passenger side. Her door trim was also popped loose.

She went back the next morning to ask about it but the delivery truck was long gone. She filed with her own insurance, paid her deductible, got the car fixed — done, right?

Except she can't stop thinking about it. What if the delivery truck had damage too? What if a claim shows up out of nowhere? It's been almost two weeks and she hasn't heard a single thing, but she keeps checking her mail like it's a part-time job.

I told her no news is probably good news, but she's wondering if she should go back to the hardware store and ask them to pull the parking lot footage just to put her mind at rest. Would that even help at this point? Would it somehow make things worse?

Any advice from people who've been through weird parking lot situations like this? She just wants to stop losing sleep over it. 😔

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10 replies

  • 12
    clever-crow-363

    I had almost the exact same thing happen to me — tight parking lot, big commercial truck, a store worker waving me through. I was a nervous wreck for weeks waiting for some claim to land in my mailbox. It never did. Two weeks of silence is usually a pretty good sign, honestly. Those delivery companies are pretty on top of reporting damage to their fleet — if something significant happened to that truck, you'd likely know by now.

    • 9
      sharp-crane-959

      Tell your friend to be careful about going back and poking around. I know that sounds counterintuitive but here's the thing — if she goes back asking questions, she might actually be drawing attention to an incident that's otherwise just... closed. She's already handled it through her own insurance. Unless someone contacts her, I'd let sleeping dogs lie. Volunteering information to a store about a possible incident involving one of their vendors could open a whole can of worms she doesn't need.

    • 4
      grounded-backseat308

      This thread is gold. Thanks everyone.

  • 13
    careful-hare-961

    From a process standpoint — statutes of limitations for property damage claims vary a lot by state, so technically a claim could come in later, but two weeks with zero contact from a commercial delivery company is pretty unusual if there was real damage. Those fleet vehicles get inspected regularly and damage gets flagged fast. The fact that nothing's surfaced yet is meaningful. Her insurance already handled her vehicle, which was the right move. She's not in a bad position here.

    • 11
      quiet-crow-391

      She filed with insurance, car is fixed, no one has contacted her. That's the whole story right now. Going back to the store to ask them to pull footage doesn't really accomplish anything legally and might just stress her out more depending on what she sees — or what questions they start asking. My advice: stop feeding the anxiety loop. If someone reaches out, deal with it then.

    • 19
      clever-owl-410

      Ugh, I feel for her so much. Honestly just being a good friend and posting this for her says a lot. Tell her that accidents — even weird ambiguous ones — don't mean she did anything wrong. She was waved through by a store employee, she was going slowly, she handled the aftermath properly. She did everything right.

    • 0
      kind-traveler382

      This is exactly what I needed to read today. Thank you.

  • 10
    calm-owl-806

    I just want to say — the anxiety she's feeling is so real and so common after any kind of accident, even a minor one. The hypervigilance, checking the mail constantly, replaying it in her head... that's her nervous system doing its thing. It doesn't mean something is actually wrong. Encourage her to give herself a little grace. She handled it responsibly.

  • 15
    bright-seal-727

    I used to work claims for a regional carrier and I can tell you — commercial delivery companies have their own dedicated fleet adjusters who document damage constantly. If that truck had a mark on it worth reporting, it would have been flagged during the driver's post-route inspection the same day. Two weeks of radio silence from a commercial outfit means one of two things: either there was no damage, or it was so minor nobody thought twice about it. Your friend can exhale a little.

  • 7
    curious-marten-076

    Not legal advice, but just generally speaking — if your friend was directed by a store employee to proceed and she did so carefully, that shared-guidance context matters if anything ever did come up. The fact that she reported it to her own insurance promptly is also a point in her favor. Two weeks out with no contact from any commercial party is a genuinely good sign. She's not in an obviously precarious spot here.