The Shoulder
The Shoulder
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kind-wren-951

Driver hit my parked car, admitted it on video — now I'm worried he'll flip his story

So this happened a few days ago and I'm still kind of shaken up about it.

I was inside my apartment when I heard a loud bang outside. Ran out and found my car sitting at the curb with a big crunch along the rear quarter panel. The guy who did it was still there — his front bumper was clearly making contact with my car when I walked out.

Here's the thing: I had the presence of mind to start recording on my phone before I even said hello to him. In the video he straight-up says he clipped my car while pulling out of the spot in front of mine, apologized, and said "yeah, use my insurance, that's what it's for."

We exchanged info, I took photos of both cars, and I filed a police report that evening (officer didn't come out, just took it over the phone).

Now it's been four days and his insurance adjuster called me asking a bunch of questions that felt almost... accusatory? Like they were trying to get me to say something weird. I kept my answers short and factual but it rattled me.

My questions for the group:

1. How much does that recorded admission actually matter if he changes his story later? 2. Should I just go through my own insurance so I don't have to deal with his adjuster anymore, or does that hurt me somehow? 3. Has anyone dealt with an adjuster who seemed like they were fishing for a reason to deny? What did you do?

I have collision coverage with a deductible I really don't want to pay out of pocket if this guy already admitted fault. Any thoughts appreciated.

13replies

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13 replies

  • 21
    brave-vole-491

    Those early adjuster calls are NOT casual conversations. They are looking for inconsistencies or anything they can use to reduce what they owe you. You did the right thing keeping answers short. Honestly, I'd stop talking to them altogether and let any future communication go through writing — email or their online claims portal. Every time you pick up the phone you're giving them another shot at tripping you up.

  • 20
    hearty-lynx-590

    I used to work claims and I'll be honest with you — that recorded admission is genuinely useful. It's not a magic bullet but it establishes a baseline that's really hard to walk back. If the other driver tries to recant, your carrier (or an attorney) can introduce that recording to show what he said contemporaneously, before anyone had any reason to lie. The part where he said "use my insurance" is especially helpful because it shows consciousness of fault.

    That said, if his adjuster is already acting squirrelly this early, that's a yellow flag. They may be gearing up to dispute something.

    • 10
      curious-survivor768

      Seconding this. The same approach worked for me last year.

  • 19
    kind-tern-459

    Almost the exact same thing happened to me — parked car, admitted fault, then suddenly the other driver "didn't remember" saying anything. My phone recording saved everything. Keep that video backed up in multiple places like right now. Cloud, email it to yourself, whatever. That recording is gold.

  • 14
    genuine-newt-278

    What exactly did the adjuster ask you that felt accusatory? I ask because sometimes adjusters just ask standard questions that sound weird if you're not used to it (like "was your vehicle operational" or "had you reported any prior damage"). Not saying your read is wrong — just wondering if there's a specific thing that set off your gut, because that context changes the advice a bit.

  • 11
    steady-wolf-340

    Not legal advice, but that recording is likely admissible and very relevant in a dispute over liability. The bigger question is whether the damage and any related issues (did it affect how your car drives? any stress from the incident?) warrant talking to a PI attorney before you settle anything with his insurer. Most do free consultations. Just make sure you don't sign any release from his insurance without fully understanding what you're giving up. Once you sign, it's over.

    • 4
      tired-wanderer474

      Wish I had seen this a month ago — would have saved me a lot of stress.

  • 7
    keen-swan-096

    One thing worth doing ASAP: send a written summary of what happened to his insurance company via email so there's a paper trail. Something simple — date, time, location, what occurred, and reference the claim number. It locks in the facts early and makes it harder for them to claim confusion later. Also, most states require them to acknowledge your claim and respond within a specific timeframe — if they're dragging their feet, that timeline matters.

    • 9
      kind-rider296

      Did you have to escalate, or did they come around after the first ask?

  • 7
    steady-dove-599

    Not sure if you were in the car or nearby when the impact happened, but even if you weren't physically inside the vehicle, stress responses from sudden loud impacts and the chaos after can be real. Just wanted to mention — if you've been feeling anxious, having trouble sleeping, or replaying it a lot, that's worth paying attention to. Take care of yourself through this process too.

    • 19
      wise-wren-167

      Don't go through your own insurance unless you absolutely have to. You'll pay your deductible upfront and then wait — sometimes a long time — to get it back after subrogation. His insurance is liable, you have the evidence, push them to accept it. If they stonewall you past a week or two, then reconsider your options.

  • 3
    spry-lynx-619

    Ugh this is so stressful, I'm sorry you're dealing with it. The fact that you had the composure to start recording right away honestly impresses me. A lot of people freeze. You did everything right — just hang in there.

    • 6
      honest-dreamer456

      Did you have to escalate, or did they come around after the first ask?