Delivery driver sideswiped my parked car and just drove off — hit and run??

I used to work claims for a large commercial carrier. When a company vehicle is involved, there's almost always dashcam or GPS data that their legal team will pull immediately. You probably won't get access to that footage without formally requesting it — and if you wait too long it may get overwritten or 'unavailable.' Send a written preservation request to the company ASAP, even just via email, stating you expect all footage and GPS records to be retained. That alone can change how seriously they take you.

Not legal advice, but for what it's worth: in most states, a driver is legally required to stop and provide their information directly to the owner of the vehicle they hit — a supervisor calling you later generally doesn't satisfy that requirement. Whether it rises to a criminal hit and run vs. a civil matter depends on your state's specific statute and how the DA's office views it. The police report you filed was the right move. Don't let the company's quick outreach make you feel like everything's already handled.

Be really careful with that fleet supervisor. Their whole job in that first call is to keep things in-house, minimize your claim, and get you comfortable before you start asking harder questions. 'We'll take care of it' is not a commitment to anything. Get everything in writing and don't agree to use their preferred repair shop without researching it yourself.

Ugh, this is so infuriating. You were just living your life and now you have to spend your time and energy cleaning up someone else's mess. The fact that the driver just drove away and let his boss handle the fallout says a lot. Please don't let them rush you into a quick settlement — take your time and make sure you're actually made whole.

Quick question — did the police officer who took your report actually classify it as a hit and run, or did they just take down the details as a property damage report? That distinction might matter depending on what you want to do next. Also, did your neighbor share a copy of the footage with you, or just let you view it? You'll want your own copy.

On your diminished value question — yes, that's a real and legitimate claim in most states. Basically it covers the gap between what your car would've sold for before the accident and what it's worth now that it has a damage history on the Carfax, even after perfect repairs. It's separate from repair costs. You'd typically need an independent appraisal to document it. A lot of people don't even know to ask for it, so insurance companies definitely won't volunteer it.

Were you in the car when it happened or just nearby? If there's any chance you were inside and felt any jolt at all — even minor — please don't dismiss symptoms over the next few days. Neck and shoulder stuff can take 48-72 hours to really show up. Get checked out if anything feels off, and make sure it's documented medically. Just looking out for you.

Almost identical thing happened to me with a different delivery company last year. The driver 'reported it internally' but never once contacted me directly. I was told that doesn't necessarily get the driver off the hook for leaving — the obligation to stop and exchange info is on the driver, not just the company. Definitely keep pushing on getting his actual information in writing.

Three things: don't sign anything, don't give a recorded statement to their insurance without knowing your rights first, and get at least two independent repair estimates before anyone touches that car. You're in a decent position here because you have camera footage. Use it.