The Shoulder
The Shoulder
67
hearty-crane-298

Cops said I was impaired at the scene but my hospital tox screen came back totally clean — what now?

Still kind of shaking writing this out, but I need to hear from people who've been through something similar.

About three weeks ago I was rear-ended pretty hard at a red light. The other driver was all over the place and when the responding officers showed up, somehow I ended up being the one they focused on. I had a head injury from the impact and I guess I was confused, slow to respond, maybe stumbling a little — because of the concussion, not because of anything else.

The officers noted in their report that I showed "signs of possible impairment" and flagged it to my insurance company. My car got towed and held for two extra days while they "sorted things out." Meanwhile I went to the ER straight from the scene, and every single tox screen they ran came back completely negative. Nothing. Zero.

Here's where I'm at now:

  • The at-fault driver's insurer is using the police report language to question my credibility and slow-walk my claim
  • My own adjuster seemed weirdly cold when I called to ask about my rental coverage
  • I have the ER records clearly showing no impairment, but nobody seems to care

I'm dealing with post-concussion symptoms, I'm missing work, and now I feel like I have to prove I wasn't impaired instead of just being treated like a victim who got hit from behind.

Has anyone dealt with something like this? Does the clean medical record actually help me or can insurers just ignore it? Should I be talking to a lawyer at this point or is it too early? Any advice honestly welcome, I feel pretty alone in this right now.

16replies

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16 replies

  • 12
    keen-sparrow-141

    Oh wow, this hits close to home. I had a concussion after my accident too and the way I was acting at the scene — slow, confused, kept asking the same questions — I think the officers almost flagged me the same way. The ER records saved me when the other insurer tried to imply I was at fault. Hold onto every single page of those hospital documents, seriously.

    • 16
      quick-badger-432

      The other driver's insurance is absolutely using that police report language as a delay tactic. They do this constantly — find anything in the official record that creates doubt, then use it as leverage to lowball you or drag their feet. The fact that your own adjuster went cold is also a red flag. Don't assume your own insurer is fully on your side here.

    • 0
      thankful-sidewalk445

      Thank you both, this gave me the push I needed to make the call.

  • 7
    clever-grouse-711

    I used to work claims and I'll be straight with you: when adjusters see language like "signs of possible impairment" in a police report, some of them flag the file for extra scrutiny almost automatically, even before anyone looks at the full picture. What you need to do is send a written request — email is fine — asking your adjuster to specifically acknowledge the ER records in writing. Forces them to actually engage with the evidence instead of letting it sit in a pile.

    • 2
      honest-wanderer930

      Thanks for sharing. Hope things are getting a little easier for you.

  • 12
    genuine-wolf-412

    Post-concussion confusion absolutely mimics impairment. Slurred speech, poor balance, slow reaction time — a field officer with no medical training can easily mistake TBI symptoms for something else. Your ER documentation should note the mechanism of injury and your neurological presentation on arrival. If it does, that's powerful context. Make sure whoever is handling your claim actually reads the clinical notes, not just the discharge summary.

    • 2
      soft-spoken-overpass805

      Adding this: keep copies of every email. It mattered for me.

  • 8
    gentle-grouse-117

    Not legal advice, but from a practical standpoint: when a police report contains language that's factually contradicted by contemporaneous medical records, that discrepancy can actually work in your favor in a claim or litigation — it shows the initial assessment was incomplete. An attorney could help you frame the narrative before the insurer's version becomes the default story. Many PI lawyers do free consultations so it costs you nothing to ask.

    • 1
      soft-spoken-road-soul252

      This thread is gold. Thanks everyone.

    • 2
      calm-parent521

      Same boat here. Did anyone mention a deadline to watch out for?

  • 12
    steady-dove-245

    Start building a paper trail right now if you haven't already. That means: certified copies of ER records, the full police report (request it formally, not just the summary), photos of the scene if you have them, and a written log of every conversation with any insurance adjuster including dates, times, and what was said. If this ever escalates, that documentation is everything.

    • 1
      plainspoken-overpass574

      Exactly my experience. Persistence paid off in the end.

  • 19
    patient-wolf-887

    This is so unfair, you were the one who got hit and now you're the one having to prove yourself? I'm sorry you're going through this on top of recovering from a concussion. Please don't let the insurance pressure make you settle fast just to make it stop — my cousin did that and really regretted it once her symptoms got worse.

  • 8
    brave-marten-917

    Get a lawyer. I know people say that a lot but in your specific situation — clean tox screen, documented injury, insurer already acting shady — you need someone who does this for a living. You're already at a disadvantage trying to navigate this while you're still recovering. Stop doing it alone.

    • 3
      grounded-road-soul194

      Adding this: keep copies of every email. It mattered for me.

    • 3
      calm-neighbor329

      Same boat here. Did anyone mention a deadline to watch out for?