The Shoulder
The Shoulder
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Property damagequick-beaver-527

Can a PI attorney help with my totaled car, or just injuries? Feeling lost

Hey everyone, first time posting here and honestly first time dealing with anything like this so bear with me.

About six weeks ago I was rear-ended pretty badly at a red light — 100% the other driver's fault, confirmed by the police report. My car got totaled. The other driver's insurance eventually acknowledged the claim but the number they came back with for my vehicle is almost laughably low. Like, I looked up comparable listings in my area and their offer is thousands under what I'd actually need to replace my car with something similar. It feels like they just pulled a number out of thin air.

Here's where I'm confused: I've been talking to a couple of personal injury attorneys about my neck and back injuries (still in PT), and they seem totally willing to help with the injury side of things. But when I ask about the car value dispute, I keep getting vague answers — some say they handle it as part of the case, others seem to kind of shrug it off.

So my questions are: 1. Is fighting the property damage (the car itself) something PI attorneys typically handle, or do I need someone different? 2. Should I just accept a lowball offer on the car to move things along, or does that affect my injury claim somehow? 3. Has anyone successfully pushed back on a vehicle valuation and actually gotten a better number?

I'm not trying to squeeze anyone for money — I just want enough to actually replace what I lost. I had no idea how complicated this could get. Any advice or shared experience is really appreciated. 🙏

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11 replies

  • 7
    daring-finch-678

    I went through almost this exact thing two years ago. The property damage and the injury claim are technically two separate things, and in my experience most PI attorneys focus on the injury side. That said, the one I ended up working with did help me push back on the car valuation as part of the overall negotiation. Worth asking any attorney you talk to directly: 'Do you handle the property damage dispute, or do I need to do that on my own?' Some will, some won't — just make sure you know upfront.

  • 16
    candid-fox-186

    Do NOT accept the lowball car offer without understanding whether it affects anything else. Insurers love to get you to settle property damage fast because they know you need a car. Once you sign off on that, they can sometimes use it as a foothold in other conversations. I'm not saying it legally bars your injury claim, but don't let desperation over needing transportation push you into a bad decision. Slow down.

  • 19
    genuine-wren-128

    Former adjuster here. That initial valuation they gave you? It's often generated by a third-party software tool, and those tools are notorious for using low comps — sometimes from different markets, older listings, or vehicles with more miles. You have every right to dispute it. Pull your own comparable listings (similar year, mileage, trim, within a reasonable radius) and submit them in writing. Adjusters are allowed to revise offers when you provide documentation. Many people just don't know they can push back, so the first number sticks.

    • 0
      kind-traveler486

      Going through something similar right now. Did following up actually move the needle for you?

  • 14
    hearty-vole-062

    From a process standpoint: property damage and bodily injury are handled as separate coverages and often by different adjusters at the insurance company. A PI attorney's contingency fee is usually tied to the injury settlement, so some don't want to spend time on the vehicle dispute. A few options worth exploring: (1) ask your current attorney explicitly if it's included, (2) look into whether your own insurance can help negotiate even if you weren't at fault — some policies have that provision, (3) check if your state has specific rules about total loss valuation disputes. Not telling you what to do, just flagging that you have more options than it might feel like right now.

  • 13
    quiet-beaver-528

    Get three or four real comparable listings from actual dealerships in your area for a vehicle like yours — same trim, similar mileage — screenshot everything, and send it to the adjuster in an email with a counter-number. Be specific and be in writing. That alone has worked for a lot of people. If they still stonewall, then escalate. But a lot of people skip that step and just feel stuck.

    • 2
      thankful-sidewalk685

      Following up on this — any update on how it turned out?

  • 14
    kind-otter-529

    I just want to flag one thing from a recovery standpoint — the stress of fighting insurance while you're also going through PT is genuinely taxing on your body. I've seen patients delay healing partly because they're in a constant anxiety spiral over the financial stuff. I know that's easy to say and hard to act on, but if you can delegate some of this to an attorney or even a trusted person to help organize paperwork, please do. Your body needs your energy right now too.

    • 16
      warm-marten-019

      It sounds overwhelming but honestly the fact that you're asking these questions and not just accepting the first offer puts you way ahead of most people. A lot of folks just take the lowball because they don't know they can fight it. You're already doing the right things — keep going. 💪

    • 2
      weathered-road-soul782

      Exactly my experience. Persistence paid off in the end.

  • 10
    brave-wren-063

    Quick question — did you have gap insurance or anything like that? And was there a loan on the car? That can change things significantly depending on what you owed vs. what they're offering. Also, have you gotten your own independent appraisal? Some states actually allow for a formal appraisal process when you dispute a total loss value. Just want to make sure you're working with the full picture before assuming the only path is through an attorney.