The Shoulder
The Shoulder
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Legal questionscool-swan-635

My attorney barely talks to me and I'm scared this is going to trial — is that normal?

So I've had an attorney for about eight months now on my accident case and honestly I feel like I'm flying blind. He responds to my emails maybe once every two or three weeks, and whenever I do get him on the phone he just says something like "I'm honestly surprised they haven't come to the table yet" and then the call is basically over.

Here's the situation: I was merging onto a surface road from an on-ramp when another vehicle just... blew through a yield sign and clipped my front end pretty hard. The damage to my car was significant and I ended up with a herniated disc that's had me in PT for months.

The police came out and honestly the whole thing felt weird — the responding officer seemed to know the other driver, they were chatting like they'd met before, and no citation was issued even though there was a yield sign RIGHT there. My own insurance looked at everything and said the other driver was at fault. The other driver's insurance though? They're claiming I was the negligent one. Never really explained why beyond some vague statement about my "failure to observe conditions."

We went through a whole process to dispute it and I thought that would be the end of it, but here we are still with no settlement offer worth considering.

My attorney keeps acting like a resolution is right around the corner but won't give me any actual timeline or explain the strategy. Should I be worried? Is it normal for attorneys to be this quiet? And does the other insurance's position even make sense when there's a yield sign involved? Just want to know if I'm being naive or if my gut feeling that something's off is valid.

14replies

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14 replies

  • 24
    sharp-grouse-385

    I used to work claims and I'll be honest — when the other driver's insurance assigns any percentage of fault to you, even a small slice, it weakens your leverage in settlement negotiations. It doesn't mean they're right, it just means they're playing the game. The fact that no ticket was issued at the scene unfortunately gives them a little room to muddy the water. But your own insurance finding the other driver liable is actually meaningful. That internal determination matters and a good attorney should be leaning on it hard.

    On the attorney thing — eight months with barely any communication is not great. You should be getting proactive updates, even just a "here's where we stand" email every few weeks. Ask for a formal case status letter. If they can't produce one, that tells you something.

  • 18
    gentle-dove-539

    Send your attorney a written email today asking three specific things: (1) what is the current status of negotiations, (2) what is the defense's specific theory of your negligence, and (3) what is the anticipated timeline. If you don't get a real answer within a week, start looking for a new attorney. Paper trail matters and it lights a fire.

  • 13
    keen-otter-560

    "Failure to observe conditions" is one of those catch-all phrases insurers use when they don't have a real argument but still want to lowball or drag things out. They're betting you'll get exhausted and accept less. Don't.

    • 5
      patient-rider250

      How long did it end up taking in your case?

    • 5
      thankful-offramp170

      This thread is gold. Thanks everyone.

  • 11
    clever-otter-083

    I went through almost the exact same communication nightmare with my first attorney. Months would go by and I'd hear nothing. I finally asked point blank for a written update and a call to walk through the strategy — and if they can't give you that, honestly that's a red flag. You're allowed to switch attorneys, especially before trial. Don't let the silence make you feel stuck.

  • 9
    quiet-finch-282

    Eight months and you're still basically in the dark?? That would drive me absolutely crazy. You're already dealing with the injury and the stress of all this — you shouldn't also have to feel like you're chasing your own lawyer. Is there any way to get a second opinion or at least a consultation with another attorney just to see if your case is being handled right?

  • 8
    clever-dove-652

    From a process standpoint, cases involving disputed liability do tend to move slower because there's more back-and-forth before anyone is willing to put real money on the table. That said, you have every right to request a written case summary and a clear explanation of next steps. Most attorneys are required by their state bar to keep clients reasonably informed — look up your state's rules of professional conduct if you want to know what's owed to you. You're not being high maintenance by asking.

    • 10
      weary-optimist875

      Solid advice. Getting it in writing is the part most people skip.

    • 4
      restless-offramp275

      This thread is gold. Thanks everyone.

  • 7
    tidy-vole-310

    Not legal advice, but I'll say this: a yield sign is a yield sign. If the other driver failed to yield and there's physical evidence of that — point of impact, damage location, witness accounts — that's a tough position for their insurance to defend. The "failure to observe conditions" language is pretty boilerplate denial language that adjusters throw out. It doesn't mean it'll hold up. Your bigger concern sounds like the attorney communication issue, which is worth addressing directly and in writing.

  • 7
    hearty-vole-852

    A herniated disc from a car accident is not a minor thing — please make sure you're keeping every single appointment and documenting everything your doctors say about long-term impact. I've seen people settle way too early before the full picture of their injury is clear. If your PT isn't done and you don't have a clear prognosis yet, that alone is a reason not to rush a settlement.

    • 8
      steady-traveler227

      Wish I had seen this a month ago — would have saved me a lot of stress.

    • 7
      weathered-mile-marker995

      This thread is gold. Thanks everyone.