The Shoulder
The Shoulder
50
hearty-fox-890

At-fault insurer sent me a blank medical release — do I have to sign this thing??

So I was rear-ended at a red light about six weeks ago. Pretty clear-cut situation — the other driver got a citation on the spot and their insurance accepted liability basically right away. I thought that meant things would go smoothly. Ha.

Fast forward to this week and I get this medical authorization form from the other driver's insurance company. I actually read the whole thing before signing (which, lesson learned from past me, is apparently rare). The language in this thing is WILD. It authorizes any healthcare provider — doctors, hospitals, pharmacies, mental health providers, the whole list — to hand over basically my entire medical history. There's no date range. No checkbox for accident-related records only. No limitation of any kind.

I've been treating for a neck and shoulder injury from the crash, but I also have some ongoing stuff that's completely unrelated — old surgery, some mental health visits, things that have zero to do with this accident. Signing this form would basically let them dig through ALL of it.

My gut is screaming that this is a fishing expedition to find pre-existing conditions they can use to low-ball me or deny my claim entirely. But the adjuster keeps pressuring me and acting like I'm legally required to sign it or my claim gets held up.

Am I actually required to sign this? Can I ask for a modified version that's limited to just the accident-related treatment and timeframe? Has anyone else dealt with this? I feel like I'm being bullied into handing over way more than they're entitled to.

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10 replies

  • 22
    kind-badger-484

    Oh this is a classic move. They send you the broadest possible release hoping you'll just sign it without reading. The whole point is to dig up anything — old injuries, mental health history, anything — that they can use to argue your current problems aren't from the crash. Do NOT sign that form as written. You can absolutely push back and request a limited release scoped to the accident date forward and only the treating providers relevant to your injuries.

    • 16
      keen-bison-535

      You can absolutely negotiate the scope of a medical release — that's pretty common. A properly scoped one should name the specific providers, cover only dates from the accident onward, and be limited to records related to the injuries you're claiming. If an adjuster tells you it's 'sign this or nothing,' that's a pressure tactic, not a legal requirement. Document every communication with them — save texts, note call dates and times. That paper trail matters if this escalates.

  • 10
    clever-mole-104

    I used to work claims and I'll be honest with you — sending a blanket release with no date range is standard operating procedure at a lot of carriers. It's not always malicious, sometimes it's just lazy templating, but the effect is the same: you sign it, they pull everything. I've seen adjusters use totally unrelated medical history to argue injuries were pre-existing. You are not legally obligated to sign a release that broad. Ask them in writing for a modified authorization limited to accident-related care. If they refuse, that's a red flag.

    • 10
      gentle-commuter792

      This is really helpful — thank you for posting it.

  • 18
    plain-crane-271

    I went through something almost identical last year. I almost signed theirs because I just wanted the whole thing over with. My neighbor happened to mention I should read it first and I was shocked. I crossed out the parts I wasn't comfortable with, wrote in the date limitation myself, initialed the changes, and sent it back. They grumbled but accepted it. Worth trying.

  • 16
    gentle-kestrel-563

    Not legal advice, but generally speaking — a third-party insurer has no automatic right to your complete medical history. They're entitled to records reasonably related to the injuries you're claiming from this accident. A blanket, undated release goes well beyond that. If you're feeling pressured, it might be worth a free consultation with a PI attorney before you sign anything. Most won't charge for an initial call. Just my two cents.

    • 11
      humble-swan-613

      Don't sign it. Send them a written message (email so you have a record) saying you're willing to provide a limited release covering accident-related treatment from the date of the crash forward, and ask them to send a revised form. If they keep pushing, stop talking to the adjuster and talk to a lawyer. This isn't complicated — you just have to not cave.

  • 5
    plain-finch-384

    From a healthcare side — your mental health records especially have extra layers of protection in most states. Even a signed release doesn't always override those additional protections. I'd be very careful about any release that lumps mental health providers in with everything else. Make sure you understand exactly what you'd be authorizing before you put your name on it.

    • 6
      restless-late-shift235

      Saving this whole thread. Really appreciate the honesty here.

  • 17
    candid-fox-333

    Ugh this sounds so stressful, especially when you're already dealing with recovering from the crash. Please don't let them bully you into signing something you're not comfortable with. Your gut is telling you something for a reason. Take your time, get some advice, and don't let their pressure tactics rush you into a decision.