The Shoulder
The Shoulder
67
Insurancedaring-seal-417

At-fault driver's insurance just opened a claim against ME — I'm the one who got hit??

I'm so frustrated right now I had to come here and vent.

Got rear-ended two weeks ago while I was completely stopped at a red light. The guy behind me wasn't paying attention and plowed right into me. Cops came, wrote everything up, the other driver literally told the officer he didn't see the light change and wasn't watching the road. Open and shut, right?

Wrong, apparently.

I just got a letter from MY insurance company saying the other driver's insurer filed a claim against me. Saying I brake-checked him. I was stopped. At a red light. For probably 10 seconds before impact. There's a traffic cam at that intersection — I've already asked about getting that footage.

I filed my claim directly with his insurance right after the accident. They accepted liability initially and got my car into a shop. Now suddenly they're pulling this 180 and pointing the finger at me?

My neck and shoulder are still messed up. I've been going to physical therapy twice a week. I have a stack of medical bills already and my car still isn't fully fixed.

Has anyone dealt with this? The other driver's insurer trying to flip the script and blame you after they already started the claims process? What do I even do now? Do I need a lawyer at this point or can I handle this myself? My own insurer seems almost annoyed that I "let this happen" which is insane.

Any advice or even just solidarity would be appreciated right now. 😤

13replies

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13 replies

  • 22
    humble-raven-453

    A few things worth knowing: your own insurance company has a duty to defend you if a claim is filed against your policy, so loop them in fully and don't try to handle the other insurer solo anymore. Also, request the full claim file from the other driver's insurer — you're generally entitled to know what they've documented. And yes, absolutely pursue that traffic camera footage immediately with a formal written request if needed. Paper trails matter.

  • 21
    warm-badger-049

    Not doubting you, but I want to ask — when they say "brake check," did they give any specifics or is it just a vague accusation? And when your insurer said they seemed annoyed, did they actually push back on you or are you reading into it? Because your own insurer is technically on your side here — they don't want to pay out either. Just want to make sure you have the full picture of where everyone actually stands.

    • 10
      honest-neighbor480

      Going through something similar right now. Did following up actually move the needle for you?

  • 18
    gentle-owl-574

    This is a classic delay-and-deflect move. They accepted liability too fast and someone higher up decided they didn't want to pay out, so now they're manufacturing a counter-story. The brake-check accusation is one of their go-to plays because it's hard to immediately disprove without footage. GET THAT TRAFFIC CAM FOOTAGE before it gets overwritten. Some systems only keep recordings for 30 days or less. That is your #1 priority right now.

    • 9
      hearty-vole-635

      I used to work on the insurance side and I'll be honest with you — what you're describing is a pretty calculated tactic. When a claim looks like it's going to be expensive (injury + vehicle + ongoing PT), some companies will look for any reason to push back on liability. A counter-claim against you creates "comparative fault" leverage and can reduce what they owe. It doesn't mean they'll win. It means they're buying time and hoping you'll settle cheap or get discouraged. Don't get discouraged.

    • 9
      brave-tern-615

      Not legal advice, but this situation — an injury claim, a liability dispute, and a counter-allegation against you — is exactly the kind of thing where having a PI attorney in your corner makes a real difference. Most offer free consultations. The moment there's a dispute over fault AND documented injuries, the stakes are high enough that you probably don't want to be navigating both insurers alone. Just something to consider.

  • 14
    sharp-crow-336

    Stop talking to the other driver's insurance. Like, today. Every word you say to them can be used to build their counter-narrative. Let your insurer handle that communication, or get an attorney. Also write down everything you remember about the accident — exact sequence, timing, what you saw in your mirrors — while it's still fresh. You'll thank yourself later.

  • 11
    tidy-crow-525

    This is so unfair and I'm genuinely angry on your behalf reading this. You did everything right. You stopped at a red light. How is this your fault?? I really hope you get a lawyer involved because this sounds like it's way beyond a normal claims process at this point.

    • 9
      gentle-commuter420

      That lines up with what my adjuster told me too.

  • 8
    calm-newt-473

    Please don't let the insurance chaos distract you from your recovery. I've seen patients push through PT inconsistently because of the stress of dealing with claims, and it genuinely slows healing. Keep showing up to your appointments and make sure everything is documented by your provider — dates, symptoms, progress or setbacks. That medical record is evidence too, not just treatment.

    • 2
      careful-dreamer360

      Wish I had seen this a month ago — would have saved me a lot of stress.

  • 5
    brave-beaver-728

    Went through something almost identical last year. The other driver changed their story after the fact and their insurance ran with it. What saved me was the police report combined with a witness who had stopped and given a statement at the scene. Do you have any witnesses? Even a nearby driver who saw it? Worth trying to think back to who was around.

    • 4
      soft-spoken-road-soul126

      Exactly my experience. Persistence paid off in the end.