The Shoulder
The Shoulder
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At-fault driver invented a 'mystery vehicle' to dodge blame — insurer believes him. What now??

I need to vent and also genuinely need help because I feel like I'm going insane.

About six weeks ago I was stopped in slow highway traffic when I got rear-ended hard. Just me and the guy behind me — that's it. We pulled over, swapped info, and I took photos of everything: my crushed bumper, his crumpled hood, the whole scene. He was totally calm and never once mentioned another vehicle. He even said something like "I looked down for a second, this is on me." I remember it clearly.

Fast forward to the claim process. Now suddenly this guy is telling our shared insurance company that he was also hit from behind by a third vehicle that "pushed him" into me. A vehicle that:

  • No one saw
  • Left zero debris or skid marks
  • He never mentioned at the scene
  • Has no witnesses
  • Apparently has no plate number he can recall

And my insurer — which, nightmare scenario, is the same company covering both of us — is entertaining this story. They're saying liability is "shared" pending investigation, which means I'm on the hook for my deductible until it's resolved.

I asked to see the photos he submitted supposedly showing rear damage to his car. The adjuster told me those are his documents and they won't release them without his consent. He won't consent. Shocking.

I know I should've photographed the cars behind him at the scene. I didn't. But I remember clearly there was a light-colored SUV right behind him with zero front-end damage — it didn't move, nothing happened to it.

Has anyone fought back against a completely fabricated account like this? How do you even prove a car didn't exist?

12replies

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12 replies

  • 21
    hearty-wolf-103

    Oh wow, this is almost exactly what happened to my cousin last year. The other driver changed his story between the scene and the claim, and the shared insurer basically just… split everything down the middle to make it go away. It felt so unfair. What ultimately helped her was that she had a dashcam and the footage showed nothing behind the other car. Do you have any dashcam footage at all, even from your phone?

  • 20
    kind-marmot-116

    A few practical things worth doing right now:

    1. Write down everything you remember from the scene — what he said verbatim, the position of vehicles, any cars you noticed nearby — and date it. Even a timestamped email to yourself counts. 2. Check whether your state requires insurers to share claim-related evidence under certain circumstances. Some do. 3. If there were any businesses, overpasses, or traffic cameras near that stretch of highway, those are worth flagging to your adjuster or an attorney.

    Also, file a complaint with your state's Department of Insurance if the adjuster seems to be stalling or acting in bad faith. That gets attention fast.

    • 7
      tired-walker139

      That lines up with what my adjuster told me too.

  • 19
    gentle-crane-439

    Whatever happens with the claim, please don't let the stress of fighting this delay your medical follow-up. Rear-end impacts at highway speeds can cause soft tissue injuries that don't show up until days or even weeks later — and if you suddenly need treatment after the claim is already in a weird gray area, it gets complicated. Get checked out and make sure everything is documented medically, separate from the liability drama.

  • 19
    gentle-marten-440

    This sounds so stressful, I'm sorry you're dealing with it. The fact that he admitted fault at the scene and then completely changed his story is just… awful. I hope you find a way to fight this. You shouldn't have to pay a dime when someone else hit you.

    • 0
      patient-neighbor971

      Seconding this. The same approach worked for me last year.

  • 18
    genuine-mole-736

    Stop talking to the adjuster on the phone. Everything in writing from here on out — email or their online portal. Ask them directly, in writing: 'What specific evidence supports the existence of a third vehicle?' Make them put it in writing too. Verbal runarounds are a lot harder to pull off when there's a written record.

    • 3
      level-road-soul650

      Did the timeline change anything for you? Mine dragged on for weeks.

  • 14
    sharp-finch-138

    Former adjuster here. The "phantom third vehicle" story is not as rare as you'd think — people do try it. But here's the thing: a legitimate investigation should include a physical damage inspection that can tell a lot about the direction and sequence of force. If his alleged rear damage is inconsistent with the impact physics, that matters. Push your adjuster — in writing — to document exactly what evidence supports the third-vehicle claim. Adjusters are more careful when they know you're creating a paper trail.

  • 11
    genuine-marmot-863

    Just want to make sure I'm understanding — you said the car behind him had "zero front damage" but you also said you don't remember the plate. How close were you to that car, and how long did you actually observe it? I'm not saying you're wrong, just that "I think I remember no damage" is going to be harder to use than you'd hope. Is there any chance you or anyone else at the scene mentioned anything about surrounding cars that ended up in a police report?

  • 10
    tidy-vole-922

    Shared insurer is the big red flag here. When one company covers both parties, they have a financial incentive to muddy the waters and distribute blame instead of making a clean payout on one policy. They're not on your side — they're managing their own exposure. I'd seriously consider getting your own attorney involved just to signal that you're not going to roll over on this.

  • 9
    humble-crow-639

    Not legal advice, but this situation — shared insurer, disputed liability, a story that changed after the scene — is exactly when a free consultation with a PI attorney is worth your time. The conflict of interest with a shared carrier is a real issue, and an attorney can send a representation letter that changes how carefully the adjuster documents their decisions. Most PI attorneys don't charge for the initial call.